Global IT Support Specialist

Job opportunity -Global IT Support Specialist (M/F)

32-40 hours per week

Do you enjoy helping your colleagues and solving simple and complex IT issues within a dynamic international environment? Do you like working towards a structural solution for recurring issues?

Join Scafom-rux as an Global IT Support Specialist. We offer a great job where you can grow your skills, where attention is given to your development and with guidance from experienced colleagues, allowing you to master the tasks.  

Your mission
As the first point of contact, you handle the most common reports and monitor our systems. Once you're prepared, you'll have ample opportunity to take on more complex challenges as well.

A selection of your core tasks:

  • First-Level Support: Receiving and processing IT inquiries via phone, email, or ticket system
  • Error Analysis and Troubleshooting: Identification and resolution of hardware and software problems
  • Installation and Configuration: Assistance in setting up workplace computers, printers, and mobile devices
  • User Training: Training employees in the use of IT systems and applications
  • Documentation: Maintenance of support documentation and knowledge databases


Location

Our IT department is situated in our headquarters in Budel.


We offer

  • Working on a variety of platforms: Microsoft 365 / Azure AD, Windows Server & Client, and Exact Globe & Synergy (ERP)
  • A pleasant, international work environment within a large family business with a flat, informal culture
  • A varied role with growth opportunities within our IT team
  • Individual development perspectives and further training
  • 30 vacation days and 6 additional leave days on a full-time basis
  • Travel expense reimbursement
  • Pension plan
  • Contribution to health insurance
  • Fun team activities, joint lunches, and fresh fruit daily
  • Flexible working hours
  • The possibility to work flexibly from home and the office
  • Bicycle scheme


Your profile

  • Completed education or degree in the field of IT
  • Good knowledge of Windows and Office applications. Preferable MS Azure and MS Intune.
  • Strong communication skills and service orientation
  • Teamwork abilities and quick comprehension skills
  • Enthusiastic
  • You are proficient in Dutch and English, both spoken and written. Preferable also German.

Organisation

Scafom-rux is an innovative manufacturer of scaffolding and support solutions, with six strategically located production sites around the world and a global presence in over 20 countries.

Our family business, founded in 1978, is headquartered in the Netherlands. We have rapidly grown into a powerful global player that unites numerous professional scaffolding system solutions under one roof. With a wide product range, an inventive spirit, and years of experience, we offer top-quality scaffolding and support solutions with high safety standards. This includes selecting the best raw materials, a certified quality assurance process throughout the supply and production chain, and modern production facilities.

Complemented by excellent customer service, a strong local presence, professional training, and technically expert support, Scafom-rux is the most complete partner for customers in construction, industry, and support worldwide.

The combination of smart details, great solutions, and dedicated people makes us one of the world's leading manufacturers of high-quality scaffolding systems. To operate successfully in international markets, our 1,100 employees are essential. We, therefore, pay great attention to our employees. Come and experience it for yourself!

Interested?

If you have questions about this vacancy, you can contact Anke van Stiphout-Brinkmann (HR) or Mario Welzel (IT) via +31 495 497 204 or email hr.scafom@scafom-rux.com. You can also apply directly by email.

Be sure to check out our websites: www.scafom-rux.nl and www.scafom-rux.com